AI Police Running not working? Fixes for common problems and a free redo
By MimicZip Team · Updated:
Short answer
A failed AI Police Running run is refunded automatically, but a finished clip is not redone for free, even if your face drifts in a jump or the bus looks odd. Every pack includes bonus previews, so check your photo in one before you spend the credit on the full clip.
What comes back and what does not
- Back automatically: a run that ends with an error and no video.
- Not back: a finished clip where your face changes from your photo, the bus bends or a second runner appears. This is a result, not a failed render.
- A new run: another photo or option costs 1 credit, and a 10-second retry is among the cheapest on the site.
- Unused packs: refundable within 7 days, see the refund policy.
What to check in the preview before re-running
Make sure your face is recognisable, you are the only runner and nothing is written anywhere. The three fix guides cover the usual misses: your face slips while running (guide), the bus or the billboard looks odd (guide) and a second person or text appears (guide). Previews per pack: 1 ($8.99), 3 ($16.99) and 5 ($25.99).
To ask for a refund on an unused pack within 7 days, email support@mimiczip.com.
AI Police Running video: why does my face change during the run, and how do I fix it?
Your face drifts when the photo is dark, small or turned away, because the runner moves fast, jumps and turns to look back. Use a sharp, well-lit, front-facing whole-body photo, run a 5-second bonus preview, then make the full video.
Quick fixes
- Pick a photo where the eyes are open and the face is fully visible.
- Use even light, without a strong shadow across the face.
- Start with the default market and outfit before changing both.
- Keep hair, hats and scarves off the face in the photo.
Why it happens
The runner is small in the wide market shots and fills the frame when the shot swings to the front. A sharp photo gives the model a single clean face to keep through the run and the jumps.
AI Police Running video: the bus or the billboard looks odd, what can I do?
A fast jump onto a moving scene is hard for a video model, so the bus can bend, the billboard can fill with marks, or the jump can look off. Start with the default market and red bus, keep the photo plain, and check a 5-second bonus preview.
Quick fixes
- Use a whole-body photo with a clear outline.
- Start with the default spice and fruit market and the red bus.
- Pick the bright daylight option: dark light hides the billboard frame.
- Run again rather than changing four options at once.
Why it happens
The runner has to land on a roof and then hold an iron frame, and the model redraws the bus, the frame and the runner every frame. A second run often draws them cleaner.
AI Police Running video: a second runner or some text appears, how do I stop it?
You should be the only runner, and nothing should be written anywhere. A second runner or a stray sign usually comes from a photo with someone else beside you or a printed shirt. Use a photo of one subject, wear plain clothes, and check a 5-second bonus preview.
Quick fixes
- Crop out other people, pets and toys.
- Avoid shirts with printed words or logos.
- Avoid photos with a poster, a sign or a screen behind you.
- Use a plain background.
Why it happens
The model sometimes turns a second face in the photo into a second runner, and printed words on a shirt can be redrawn as lettering on a stall or the bus. A clean photo of one subject avoids both.
Questions people ask
Is a failed video charged?
No. The credit is reserved when the run starts and returned if it fails. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded.
How do I avoid paying twice for a bad result?
Run a bonus preview first and fix the photo: one subject, an open face, the whole outfit visible. Only then spend the credit on the full clip.
Can I get my money back instead?
Only for packs you have not used, within 7 days of buying. Credits that already produced a video stay spent.
Will the same photo give the same result?
Not exactly. Every run differs a little, even with the same photo.
Make your own AI Police Running video
Upload one photo and make a 10-second HD video from $8.99. No subscription, and the full video has no watermark.
Make my video