Passenger Princess AI not working? Fixes for common problems and a free redo

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Short answer

A failed Passenger Princess run is refunded automatically, but a finished clip is not redone for free, even if the two characters swap seats or the princess stays upright. Every pack includes bonus previews, so check your two photos in one before you spend the credit on the full clip.

Questions people ask

Is a failed video charged?

No. The credit is reserved when the run starts and returned if it fails. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded.

How do I avoid paying twice for a bad result?

Run a bonus preview first and fix the photos: two clearly different looks, one adult or pet per photo, good light. Only then spend the credit on the full clip.

Can I get my money back instead?

Only for packs you have not used, within 7 days of buying. Credits that already produced a video stay spent.

Will the same photo give the same result?

Not exactly. Every run differs a little, even with the same photo.

Make your own Passenger Princess AI video

Upload one photo and make a 10-second HD video from $8.99. No subscription, and the full video has no watermark.

Make my video