Contact MimicZip

The way to reach MimicZip is email: support@mimiczip.com. It is read by Carl, an independent developer based in the United States. There is no contact form. Pick the kind of question below and put the listed details in your message.

Questions about using MimicZip

Tell us which template you used, what you did and what happened, and the email you sign in with. Please do not attach photos unless we ask for them.

Refunds

Write from the email you used at checkout and include the purchase date and a short description of the problem. The rules are in the Refund Policy.

Account appeals

If you think we acted on your account by mistake, write with “Appeal” in the subject line and the email address of the account. See the Terms of Service.

Privacy requests

To ask about, correct, export or delete your data, email us from the address on your account. You can also delete photos, videos and your account yourself on the account page. Details: Privacy Policy.

Reporting content

To report a video or a photo, use the report page.