Cardo Dinner AI not working? Fixes for common problems and a free redo
Updated:
Short answer
Only failures are refunded. If the Cardo Dinner render errors out, the credit returns on its own. If it finishes but the cheese stretched less than you hoped, another run costs 1 credit, even with the same photo. Use a 5-second bonus preview first.

Refunded automatically
- A render that stops with an error.
- A photo that the safety check turns away.
- An unopened pack, within 7 days of payment (refund policy).
Charged again
- A clip that finished, even if the hand or the stretch is not what you pictured.
- Any new try with another room, snack or nail colour.
Spend previews before credits
The $8.99 pack includes 1, the $16.99 pack 3 and the $25.99 pack 5. Use them to check that the diner's face stays steady; a sharp photo helps (photo guide). Previews are watch-only and lower resolution.
To ask for a refund on an unused pack, write to support@mimiczip.com.
What if the hand in my Cardo Dinner AI video looks odd?
The hand should be a single adult hand with long nails reaching in from the left. AI sometimes adds a finger or a second arm; if that happens, try the same photo once more, or the plain mozzarella stick and the daylight option, which keep the hand simplest. The preview shows the hand before you spend a credit.

What is normal
- The hand enters from the left a little earlier or later.
- The cheese stretches longer or shorter from run to run.
- The nails are slightly longer or shorter than you imagined.
What is not
- A second hand or arm from the other side.
- A face or a body that belongs to the feeder.
- The snack arrives with a wrapper, a logo or writing.
What to try
A feeder photo with a clear hand makes the arm more stable, and so does a plain sleeve. If a full video has an odd hand, a new run costs 1 credit; see free redo for what is refunded.
Questions people ask
Who pays for a failed run?
We do: the credit is returned.
What is the cheapest way to avoid a bad take?
Run a bonus preview with a sharp photo before the full 10 seconds.
Can I get money back for a clip I dislike?
Only for an unused pack within 7 days.
Can the feeder show their face?
No. The template only shows a hand and an arm, and a face is a miss.
Does the nail colour change this?
No. The colour only changes how the nails look.
Can I choose no feeder photo?
Yes. Without it the AI draws only the hand, which is the simplest case.
Make your own Cardo Dinner video
Upload one photo and make a 10-second HD video from $8.99. No subscription, and the full video has no watermark.
Make my video