Chipmunks Dance AI not working? Fixes for common problems and a free redo

By MimicZip Team · Updated:

Short answer

A failed Chipmunks Dance run is refunded automatically, but a finished clip is not redone for free, even if the faces drift mid-spin or two dancers look alike. Every pack includes bonus previews, so check your photos in one before you spend the credit on the full clip.

Questions people ask

Is a failed video charged?

No. The credit is reserved when the run starts and returned if it fails. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded.

How do I avoid paying twice for a bad result?

Run a bonus preview first and fix the photos: one subject each, clear faces, plain backgrounds. Only then spend the credit on the full clip.

Can I get my money back instead?

Only for packs you have not used, within 7 days of buying. Credits that already produced a video stay spent.

Will the same photos give the same result?

Not exactly. Every run differs a little, even with the same photos.

Which photo goes in which box?

The first box is the lead in the middle, the second the dancer on the left and the third the dancer on the right.

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