Kitty Knight not working? Fixes for common problems and a free redo
By MimicZip Team · Updated:
Short answer
A failed Kitty Knight run is refunded automatically, but a finished clip is not redone for free, even if the face drifts or the sword looks odd. Every pack includes bonus previews, so check your photo in one before you spend the credit on the full clip.
What comes back and what does not
- Back automatically: a run that ends with an error and no video.
- Not back: a finished clip where the face changes from your photo, the sword bends or a second knight appears. This is a result, not a failed render.
- A new run: another photo or option costs 1 credit, and a 10-second retry is among the cheapest on the site.
- Unused packs: refundable within 7 days, see the refund policy.
What to check in the preview before re-running
Make sure the face is recognisable, there is only one knight and nothing is written anywhere. The three fix guides cover the usual misses: the face changes in armour (guide), the sword or the army looks odd (guide) and a second person or text appears (guide). Previews per pack: 1 ($8.99), 3 ($16.99) and 5 ($25.99).
To ask for a refund on an unused pack within 7 days, email support@mimiczip.com.
Kitty Knight video: why does my pet’s face change in the armour, and how do I fix it?
The face drifts when the photo is dark, small or turned away, because the knight wears armour and the shot goes from close to wide. Use a sharp, well-lit, front-facing whole-body photo, run a 5-second bonus preview, then make the full video.
Quick fixes
- Pick a photo where the eyes are open and the face is fully visible.
- Use even light, without a strong shadow across the face.
- Start with the default battlefield and armour before changing both.
- Keep hair, hats and scarves off the face in the photo.
Why it happens
The knight is small in the wide shot and fills the frame in the close shots. A sharp photo gives the model a single clean face to keep through both.
Kitty Knight video: the sword or the army looks odd, what can I do?
A glowing sword and a crowd of tiny figures are hard for a video model, so the blade can bend, the banners can fill with marks, or the golden light can look off. Start with the default battlefield and grey mist, keep the photo plain, and check a 5-second bonus preview.
Quick fixes
- Use a whole-body photo with a clear outline.
- Start with the default muddy battlefield and silver steel armour.
- Pick the grey mist or dusk light: the golden glow shows best against a dull sky.
- Run again rather than changing four options at once.
Why it happens
The model has to draw a sword, a pillar of light and a whole army, and it redraws all of them every frame. A second run often draws them cleaner.
Kitty Knight video: a second knight or some text appears, how do I stop it?
There should be only one knight, and nothing should be written anywhere. A second knight or a stray sign usually comes from a photo with someone else beside you or a printed shirt. Use a photo of one subject, wear plain clothes, and check a 5-second bonus preview.
Quick fixes
- Crop out other people, pets and toys.
- Avoid shirts with printed words or logos.
- Avoid photos with a poster, a sign or a screen behind you.
- Use a plain background.
Why it happens
The model sometimes turns a second face in the photo into a second knight, and printed words on a shirt can be redrawn as lettering on a banner or the armour. A clean photo of one subject avoids both.
Questions people ask
Is a failed video charged?
No. The credit is reserved when the run starts and returned if it fails. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded.
How do I avoid paying twice for a bad result?
Run a bonus preview first and fix the photo: one subject, an open face, the whole body visible. Only then spend the credit on the full clip.
Can I get my money back instead?
Only for packs you have not used, within 7 days of buying. Credits that already produced a video stay spent.
Will the same photo give the same result?
Not exactly. Every run differs a little, even with the same photo.
Make your own Kitty Knight video
Upload one photo and make a 10-second HD video from $8.99. No subscription, and the full video has no watermark.
Make my video