Last Dance not working? Fixes for common problems and a free redo
By MimicZip Team · Updated:
Short answer
A failed Last Dance run is refunded automatically, but a finished clip is not redone for free, even if a face drifts or the hands look odd. Every pack includes bonus previews, so check your photo in one before you spend the credit on the full clip.
What comes back and what does not
- Back automatically: a run that ends with an error and no video.
- Not back: a finished clip where a face changes from your photo, the hands merge or a third dancer appears. This is a result, not a failed render.
- A new run: another photo or option costs 1 credit, and a 10-second retry is among the cheapest on the site.
- Unused packs: refundable within 7 days, see the refund policy.
What to check in the preview before re-running
Make sure both faces are recognisable, there are only two dancers and nothing is written anywhere. The three fix guides cover the usual misses: a face changes in the spin (guide), the hands or the dance look odd (guide), and a second person or text appears (guide). Previews per pack: 1 ($8.99), 3 ($16.99) and 5 ($25.99).
To ask for a refund on an unused pack within 7 days, email support@mimiczip.com.
Last Dance video: why does a face change when they spin, and how do I fix it?
A face drifts when the photo is dark, small or turned away, because the two dancers spin and swing around each other. Use sharp, well-lit, front-facing whole-body photos, run a 5-second bonus preview, then make the full video.
Quick fixes
- Pick a photo where the eyes are open and the face is fully visible.
- Use even light, without a strong shadow across the face.
- Start with the default style and stage before changing both.
- Keep hair, hats and scarves off the face in the photo.
Why it happens
Both dancers turn away from the camera in the spin and face it again at the end. Sharp photos give the model a clean face for each one to keep through both.
Last Dance video: the hands or the dance look odd, what can I do?
Two bodies spinning hand in hand, a pull and a push are hard for a video model, so the hands can merge or an arm can bend. Start with the default style and stage, keep the photos plain, and check a 5-second bonus preview.
Quick fixes
- Use a whole-body photo with a clear outline.
- Start with the default film look and the red curtains.
- Pick the single spotlight: the hands and the bodies show best in clear light.
- Run again rather than changing several options at once.
Why it happens
The model has to draw two bodies, joined hands and a spin, and it redraws all of them every frame. A second run often draws them cleaner.
Last Dance video: a third dancer or some text appears, how do I stop it?
There should be exactly two dancers, and nothing should be written anywhere. A third dancer or a stray sign usually comes from a photo with someone else beside you or a printed shirt. Use a photo of one subject each, wear plain clothes, and check a 5-second bonus preview.
Quick fixes
- Crop out other people, pets and toys.
- Avoid shirts with printed words or logos.
- Avoid photos with a poster, a sign or a screen behind you.
- Use a plain background.
Why it happens
The model sometimes turns a second face in a photo into a third dancer, and printed words on a shirt can be redrawn as a sign. A clean photo of one subject each avoids both.
Questions people ask
Is a failed video charged?
No. The credit is reserved when the run starts and returned if it fails. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded.
How do I avoid paying twice for a bad result?
Run a bonus preview first and fix the photo: one subject per photo, open faces, the whole body visible. Only then spend the credit on the full clip.
Can I get my money back instead?
Only for packs you have not used, within 7 days of buying. Credits that already produced a video stay spent.
Will the same photo give the same result?
Not exactly. Every run differs a little, even with the same photo.
Make your own Last Dance video
Upload your photos and make a 10-second HD video from $8.99. No subscription, and the full video has no watermark.
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