Asereje Trend not working? Fixes for common problems and a free redo
By MimicZip Team · Updated:
Short answer
A failed Asereje Trend run is refunded automatically, but a finished clip is not redone for free, even if the face drifts or a hand looks odd. Every pack includes bonus previews, so check your photo in one before you spend the credit on the full clip.
What comes back and what does not
- Back automatically: a run that ends with an error and no video.
- Not back: a finished clip where the face changes from your photo, the fingers bend oddly or a second person appears. This is a result, not a failed render.
- A new run: another photo or option costs 1 credit, and a 10-second retry is among the cheapest on the site.
- Unused packs: refundable within 7 days, see the refund policy.
What to check in the preview before re-running
Make sure the face is recognisable, there is only one subject and nothing is written anywhere. The fix guides cover the common misses: the face changes while singing (guide), the hands or the lip-sync look odd (guide), and a third person or some text appears (guide). Previews per pack: 1 ($8.99), 3 ($16.99) and 5 ($25.99).
To ask for a refund on an unused pack within 7 days, email support@mimiczip.com.
Asereje Trend video: why does my face change while I lip-sync, and how do I fix it?
The face drifts when the photo is dark, small or turned away, because the mouth moves the whole time and the hands pass in front of it. Use a sharp, well-lit, front-facing photo, run a 5-second bonus preview, then make the full video.
Quick fixes
- Pick a photo where the eyes are open and the face is fully visible.
- Use even light, without a strong shadow across the face.
- Start with the default car and sunglasses before changing both.
- Keep hair, hats and scarves off the face in the photo.
Why it happens
The mouth opens and closes for the whole clip while a hand passes close to the face. A sharp photo gives the model a clean face to keep through both.
Asereje Trend video: the hands or the lip-sync look odd, what can I do?
Fingers and lip movement are hard for a video model, so a hand can bend oddly or the mouth can look out of step. Start with the default car and sunglasses, keep the photo plain, and check a 5-second bonus preview before the full clip.
Quick fixes
- Use a whole-body photo with a clear outline.
- Start with the default car and the plain dark sunglasses.
- Pick the sunny daylight first: the hands and the face show best in clear light.
- Run again rather than changing several options at once.
Why it happens
The model has to draw a moving mouth, fingers pointing at the lens and a hand holding a chin, and it redraws all of them every frame. A second run often draws them cleaner.
Asereje Trend video: a second person or some text appears, how do I stop it?
There should be only you in the passenger seat, and nothing should be written anywhere. A second person or a stray sign usually comes from a photo with someone beside you or a printed shirt. Use a photo of one subject, plain clothes, and a 5-second bonus preview.
Quick fixes
- Crop out other people and pets.
- Avoid shirts with printed words or logos.
- Avoid photos with a poster, a sign or a screen behind you.
- Use a plain background.
Why it happens
The model sometimes turns a second face in the photo into another passenger, and printed words on a shirt can be redrawn as a sign. A clean photo of one subject avoids both.
Questions people ask
Is a failed video charged?
No. The credit is reserved when the run starts and returned if it fails. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded. Failed runs return their credit automatically. A finished clip that just looks off is a result, not a failure, so it is not refunded.
How do I avoid paying twice for a bad result?
Run a bonus preview first and correct the photos: one subject, an open face, head and shoulders visible. Spend the credit on the full clip only after that.
Can I get my money back instead?
Only for packs you have not used, within 7 days of buying. Credits that already produced a video stay spent.
Will the same photo give the same result?
Not exactly. Every run differs a little, even with the same photo.
Make your own Asereje Trend video
Upload one photo and make a 10-second HD video from $8.99. No subscription, and the full video has no watermark.
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